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Our customers frequently provide feedback and input about our services onsite, and we would like to share feedback for input of how we operate. Please email firstname.lastname@example.org to provide feedback on our services or products with McCourt Equipment.
“Hey guys, I just want to say thank you for getting us equipment and back up and running. We were in a bind and y’all helped us out by responding quickly—that’s a great partner! If you could, please pass this along to Wayne, JR and your other product support department team members in La Grange that reacted, I would appreciate it.” November 2021
I recently got with JR and scheduled a technician to spend some time on our site to go through the equipment and provide some “refresher” training to the crew.
Robert and Garrett provided great service, some new insight, recognized a few items that need addressing, and did it all with a great attitude. Please tell him “Thank you!”
It is good to have someone you can depend and trust on. When you order something you know it’s going to be the right part and arrive on time. They really care for what you do.
I want to thank Juan and Garrett for a job well done on Thursday 10-1-20. Service call was made day before to repair two splice issues and the other with E-stop electrical problems. As always Eric you scheduled your crew to arrive the next day. During this COVID pandemic Voestalpine work groups are separated into two teams working 7 on and 7 off. Teams are COVID tested every Thursday before returning on Friday. I mention this because contractors such as yourselves would have a tough time arriving day before or making arrangements to provide two dedicated teams. Thus brings our contractor COVID rule. Our three hour contractor COVID rule states contractors can only work three hours a day. With all that said, Garrett and Juan applied time management skills appropriately, planned job accordingly, and repaired all three screeners within three hours. As screening is a huge part of our production McCourt Equipment has time and time again provided efficient services. We thank ALL your staff for the continued professionalism towards Voestalpine. Thank you.